Shipping policy

🚚 Shipping & Delivery Policy

Nationwide Delivery

We deliver anywhere in South Africa. If, in the rare case, we’re unable to deliver to your area, you’ll receive a full refund—no questions asked.

📦 Standard Delivery

✅ Nationwide: Please allow 5 business days after purchase for delivery.

During high-demand periods, delivery may take 1–2 additional business days.

⚡ Priority Delivery

If Priority Shipping is selected at checkout, your order will be prioritised for faster delivery:

🏙️ Gauteng & Western Cape: 1–2 business days
🌍 Rest of South Africa: 1–3 business days

⏰ Priority delivery cut-off time is 15:00 daily

🎁 Orders with free shipping or affiliate codes default to standard delivery (5 business days)

📲 Order Notifications

You’ll receive a WhatsApp and email update once your order has shipped, including tracking from Aramex.

❌ Failed Delivery

If Aramex misplaces or delays your order after collection, you’re eligible for a free replacement or full refund.

We aim for 100% customer satisfaction.

⚠️ We are not liable if you’re unreachable at your provided phone number on the delivery day.